Out of Stock Items
If an item ordered is out of stock, Customer Service will contact you as soon as order is received.
Shortages, incorrect merchandise, damaged merchandise or price discrepancies must be reported
within 30 days of receipt of order. Please inspect your merchandise before processing. Decorated and washed merchandise cannot be returned. All sales on closeouts and irregulars are final. Custom printed items are not returnable unless we make a mistake.
Returns will not be accepted without a return authorization number from NCI Products and may be subject to a restocking fee. The return authorization number must appear on the outside of the carton when returned. Goods should be returned to us directly. N0 returns will be accepted on closeouts or irregulars. We are unable to accept returns on custom printed items unless we make a mistake.
Prices and style availability are subject to change without notice depending on market conditions.
For marketing-related activities, NCI Products will abide by Direct Marketing Association (DMA) standards of conduct.
NCI Products collects personal information when you register for our eflyer, request product information, or order products.
NCI Products uses such information, if it has been collected, in accordance with acceptable privacy practices consistent with this policy and applicable laws.
NCI Products uses information for several general purposes: to fulfill your requests for certain products and services, to keep you up to date on the latest product announcements or other information we think you'd like to hear about, to better understand your needs, and provide you with better services. We may also use your information to send you direct marketing information.
NCI Products subscribes to an "opt-in" policy. This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted. We will always give you the opportunity to "opt out" of receiving direct marketing information.
We Do Not…Transfer your personal information to other third parties without your consent unless compelled to by a legal court order.
If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.
Our web site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We do not store credit card information online. Only certain NCI Products employees have access to the information you provide us. They have access only for data analysis, quality control purposes, and opt-in marketing.
How Your Information May Be Used
NCI Products uses personal information to respond to your request for marketing materials or orders. We are committed to using this information responsibly. To opt out of receiving NCI Products’ eflyer, visit our eFlyer Subscription Confirmation page and follow the instructions to unsubscribe.
Our Policy for Children under 13
We do not knowingly collect personally identifiable information from users under the age of 18. If for some reason we find that a US user is under the age of 18 we will delete that personal information accordingly.
How You Can Reach Us
All products comply with all rules, bans, standards, or regulations applicable to the products under the Consumer Product Safety Improvement Act of 2008 or any other Act enforceable by the U.S. Consumer Product Safety Commission.
Please contact us for the individual CPSIA Certificates of Compliance.
email us at email@example.com or call our toll free number 800-688-8905